You have the right to withdraw from this contract within thirty days without giving any reason. The cancellation period is thirty days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In order to exercise your right of revocation, you must inform us (HifiPilot GmbH, Höhenstr. 7, 75239 Eisingen, Email: email@example.com) of your decision by means of a clear statement (eg a letter sent by post, fax or e-mail) to revoke this contract. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period. You can use the sample cancellation form linked here, which is not required.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us (HifiPilot GmbH, Höhenstr. 7, 75239 Eisingen, Germany) immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You are responsible for shipping the goods back to us. You have two options for this:
- You organize the shipping yourself. You bear the direct costs of returning the goods and are responsible for insurance for the transport corresponding to the value of the goods.
- We organize shipping for you. In this case, we will deduct a flat rate for the return shipping from the refund amount. You will then receive the parcel label by email. In the table below you can find out the amount due for your package.
|Up to 10 kg
|Up to 20 kg
|Up to 30 kg
|Up to 40 kg
*We reserve the right to charge individual costs for return shipping in exceptional cases. We will always inform you of this before returning the item.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.